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Listening Quiz: Hỗ Trợ Khẩn Cấp Bảo Hiểm Du Lịch – Medium Level
Th10 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
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1.
What is Emma’s current problem?
She missed her flight.
She has a bad fever.
She cannot find her hotel.
She lost her passport.
Explanation:
Emma says, “I have a bad fever,” which identifies her current problem.
2.
What number does John give Emma for travel insurance emergency help?
1-800-TRAVEL-HELP
1-800-HELP-NOW
1-800-TRIP-SAFE
1-800-TRAVEL-AID
Explanation:
John says, “Here it is: 1-800-TRAVEL-HELP.”
3.
What does the insurance company tell Emma to do?
Return to her hotel and rest
Wait until John finds a clinic
Visit the nearest hospital
Call the embassy in Spain
Explanation:
Emma says they told her “to visit the nearest hospital.”
4.
Why does John say, “I will come with you”?
He wants Emma to call the insurance company again.
He is going to cancel their travel plans.
He wants to keep Emma company and help her get medical care.
He needs to ask the hospital for directions.
Explanation:
John has already helped Emma contact insurance and then offers to go with her after she is told to visit the nearest hospital.
5.
How does Emma probably feel after talking with John?
Angry and frustrated
More confident and supported
Uninterested in getting help
Confused about what to do
Explanation:
Emma says, “Thank you, John. I feel safer now,” which shows she feels more supported and reassured.
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