Listening Quiz: Thuyết Trình Benchmark Sức Khỏe Thương Hiệu Đối Thủ – Advanced Level

1. What is the main purpose of Olivia’s report?
2. By how much does the main competitor lead in brand awareness?
3. What does Olivia recommend to improve customer retention?
4. What can be inferred about Michael’s attitude toward the report?
5. What will Olivia do next according to the conversation?

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