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Listening Quiz: Quản lý sang chấn tâm lý thứ cấp ở nơi làm việc – Advanced Level
Th8 15, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhân viên công tác xã hội (English for Social Worker)
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1.
What is the main topic of the conversation?
A plan to change William’s job duties
A conversation about secondary trauma and available support at work
A complaint about the office schedule
A discussion about organizing a company event
Explanation:
Sarah explains secondary trauma, and the two discuss ways William can manage it with breaks, support services, counseling, and peer groups.
2.
According to Sarah, what happens when someone experiences secondary trauma?
They forget their work tasks
They feel others’ pain deeply
They need to work longer hours
They lose interest in their job entirely
Explanation:
Sarah directly says, ‘It happens when you feel others’ pain deeply.’
3.
What support services does Sarah mention?
Legal advice and meal delivery
Counseling and peer support groups
Fitness classes and meditation apps
Vacation time and travel vouchers
Explanation:
Sarah says, ‘We have counseling and peer support groups.’
4.
How does William seem to feel after talking with Sarah?
Hopeful and more willing to care for himself
More worried than before
Angry about the conversation
Uninterested in getting help
Explanation:
William says, ‘I feel hopeful now,’ and later, ‘I will try to take better care of myself.’
5.
What will Sarah most likely do next?
Send William the contact details for the support groups
Cancel the counseling services
Tell William to solve the problem alone
Ask William to leave work immediately
Explanation:
Sarah says, ‘I will send you the contact details today,’ so sending the contact details is the next clear action.
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