Listening Quiz: Thảo luận về một tình huống khó xử trong buổi giám sát đồng nghiệp – Medium Level

1. What is the main topic of Mark and Emily’s conversation?

A discussion about a client who is not following the plan and possible ways to respond
A plan for opening a new support center in the community
A disagreement between Mark and Emily about workplace rules
A training session about how to interview new clients

2. How does Mark feel about the situation with the client?

3. What does Emily suggest Mark do if the client does not follow the plan?

4. What can be inferred about Mark after talking with Emily?

5. What does Emily say is okay to do when facing this kind of challenge?