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Listening Quiz: Nộp Báo Cáo Sự Cố Sau Lỗi Cấp Thuốc – Easy Level
Th7 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Dược sĩ (English for Pharmacist)
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1.
What mistake did Laura find in the medicine dispensing?
A patient received the wrong dosage.
A medicine was delivered to the wrong department.
A prescription was written for the wrong patient.
A supervisor forgot to review the report.
Explanation:
Laura says that the wrong dosage was given to a patient.
2.
What did Laura do right away after finding the mistake?
She asked Daniel to investigate.
She changed the prescription herself.
She called the patient to apologize.
She filed an incident report.
Explanation:
Laura says, “Yes, I filed an incident report right away.”
3.
What corrective action will Laura take from now on?
She will reduce the number of prescriptions she handles.
She will ask the supervisor to check each delivery.
She will double-check every prescription now.
She will stop working with medicines.
Explanation:
Laura says she will double-check every prescription now.
4.
What else did Laura do to help prevent future errors?
She replaced all of the medicines in stock.
She changed the patient’s appointment time.
She asked Daniel to file another report.
She trained her team about the mistake.
Explanation:
Laura says, “I also trained my team about this mistake.”
5.
What is the main topic of the conversation?
A complaint about the cost of medicine
A discussion about patient insurance coverage
A plan for opening a new pharmacy branch
A mistake in medicine dispensing and the steps taken to correct it
Explanation:
The conversation focuses on a dispensing error, reporting it, and taking corrective actions to prevent future mistakes.
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