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Listening Quiz: Nâng Hạng Khách Sạn Phút Chót Cho Khách VIP – Medium Level
Th3 18, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
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1.
What is the conversation mainly about?
A complaint about a hotel bill and extra charges
A review of several hotels before choosing a vacation spot
A discussion about planning a sightseeing tour for a hotel guest
A request to arrange a better hotel room for an important client
Explanation:
Sophia and David are trying to secure an upgraded room for a VIP client arriving soon.
2.
What does David ask Sophia to check for when she calls the hotel?
Whether they have any cancellations
Whether the client can arrive earlier
Whether the hotel offers free parking
Whether breakfast is included with the room
Explanation:
David says, ‘Please ask if they have any cancellations.’
3.
What room does the hotel say is available?
A suite with two bedrooms
A standard room
A conference room
A deluxe room
Explanation:
Sophia reports that the hotel has ‘one deluxe room available.’
4.
What can be inferred about Sophia after the phone call?
She was able to make the reservation successfully
She booked a different hotel instead
She decided not to tell David the result
She failed to contact the hotel
Explanation:
Sophia says, ‘The room is confirmed for our client,’ which shows she successfully made the reservation.
5.
Why does David thank Sophia at the end?
She persuaded the client to change plans
She canceled the client’s original reservation
She quickly handled the room request and confirmed the upgrade
She found a cheaper room than expected
Explanation:
David thanks Sophia because she helped secure the room upgrade and confirmed it for the client.
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Flashcards và Quiz Từ Vựng: Trình Bày Báo Cáo Chiến Lược Từ Khóa – Easy Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Cải Thiện Chương Trình Dựa Trên Báo Cáo Kiểm Định – Medium Level
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