Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Trình Bày Tại Hội Nghị Ngành Du Lịch – Medium Level
Th10 21, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
‹
1
2
3
4
5
›
1.
What is the main topic of Michael’s presentation?
How to plan a tour conference
The history of tour companies
Ways to travel more cheaply
Tips for improving tours through service and safety
Explanation:
Michael shares ideas from a tour conference about customer service, safety, technology, and feedback to improve tours.
2.
According to Michael, what should tour staff do first when greeting guests?
Give them a map
Ask for feedback
Explain safety rules
Smile at them
Explanation:
Michael says, ‘First, always greet guests with a smile.’
3.
How does Michael suggest handling problems during tours?
Stay calm and listen carefully
Ask another worker to solve it
Ignore the guest until the tour ends
Offer a refund immediately
Explanation:
Michael advises, ‘Stay calm and listen carefully to the guest.’
4.
What can be inferred about Linda after hearing Michael’s advice?
She plans to stop giving tours
She disagrees with Michael’s suggestions
She thinks technology should be avoided
She feels more confident about improving her tours
Explanation:
Linda says, ‘I feel ready to improve my tours now,’ which shows she feels more confident after hearing the advice.
5.
What does Michael say tour staff should do after tours?
Review safety rules with the team
Offer guests extra snacks
Ask for feedback
Send guests a printed brochure
Explanation:
Michael says, ‘always ask for feedback after tours.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Tiếng Anh Y Tế: Chiến Dịch Tuân Thủ Vệ Sinh Tay – Medium Level
Tiếp theo:
Listening Quiz: Đồng Thuận Về Những Thay Đổi Chương Trình – Advanced Level
→