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Listening Quiz: Phân công lại một khách hàng lớn – Easy Level
Th5 28, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main topic of the conversation?
A client is asking for a refund on a recent purchase
Sarah is being promoted to top sales rep
Paul and Olivia are planning a company event
A large account needs to be reassigned after a sales rep leaves
Explanation:
The conversation focuses on a top sales rep leaving and Olivia and Paul deciding how to quickly reassign the large account.
2.
Why does Olivia say the company needs to act fast?
To prepare for a client meeting next week
To finish a report before noon
To train a new sales team
To avoid losing the large account
Explanation:
Olivia says they should reassign the account quickly, and Paul agrees they must act fast to keep it.
3.
Who says, ‘I can take it first. Sarah will help.’?
Paul
Sarah
Olivia
The client
Explanation:
Paul says this after Olivia suggests that he or Sarah could handle the account.
4.
What can be inferred about the large account?
It is no longer needed by the company
It belongs to Sarah personally
It is important enough that losing it would be a serious problem
It has already been transferred to another department
Explanation:
The speakers describe it as a large account and say they must act fast to keep it, which shows it is very important.
5.
Why does Olivia suggest informing the client soon?
To announce that the account is being closed
To avoid risk and keep the client’s trust
To ask the client to choose a new sales rep
To delay the reassignment until next month
Explanation:
Olivia says they should inform the client soon to avoid risk, and Paul adds that they want to keep the client’s trust.
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Listening Lesson
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