Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Từ bán hàng giao dịch đến bán hàng tư vấn – Easy Level
Th7 15, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
‹
1
2
3
4
5
›
1.
What is the main topic of the conversation?
How Emma can improve her sales approach by using consultative selling
Why customers prefer short conversations with salespeople
How to avoid asking customers too many questions
How William can close sales more quickly using transactions
Explanation:
The conversation is about William advising Emma to move from transactional selling to a consultative selling approach.
2.
According to William, what does consultative selling mean?
Talking less and ending the sale fast
Focusing only on the final price
Understanding the customer’s needs deeply
Selling as quickly as possible
Explanation:
William directly says that consultative selling means understanding the customer’s needs deeply.
3.
What does William tell Emma to do when using a consultative approach?
Ask open questions and listen carefully
Finish the sale in one short meeting
Offer a discount right away
Avoid asking about the customer’s needs
Explanation:
William says to ask open questions and listen carefully.
4.
What can be inferred about consultative selling from William’s explanation?
It always leads to immediate sales
It is meant to build trust and long-term partnerships
It does not involve speaking with customers
It focuses only on collecting payment
Explanation:
William explains that consultative selling takes more time and builds trust and long-term partnerships.
5.
Why does William bring up transactional selling?
To tell Emma to use the same method she already knows
To explain why customers dislike salespeople
To contrast it with consultative selling for Emma
To show that quick sales are always better
Explanation:
William compares transactional selling with consultative selling to help Emma understand the difference.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Tiếng Anh Nhà Hàng: Lên kế hoạch cho Buổi Chụp ảnh Món ăn – Easy Level
Tiếp theo:
Tiếng Anh Công Tác Xã Hội: Xử lý tình huống khủng hoảng – Easy Level
→