Listening Quiz: Chính Sách Hoàn Tiền Sau Khi Hủy Chuyến Bay – Easy Level

1. What is the conversation mainly about?

2. How long does Emily say the refund usually takes?

3. What happens if Michael bought a non-refundable ticket?

4. Where does the refund go if Michael paid by credit card?

5. Why does Michael ask, “Can I get a travel voucher instead?”

He is looking for an alternative because non-refundable tickets do not get money back
He wants a faster refund process
He wants to cancel another flight immediately
He is trying to book a hotel instead