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Tiếng Anh Chuyên Ngành
Listening Quiz: Khiếu Nại Về Chuyến Bay Trễ – Easy Level
Th1 26, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the conversation mainly about?
A discussion about lost luggage at the airport
A hotel reservation problem after a canceled trip
A flight delay and how the airline staff helps the passenger
A passenger booking a new flight online
Explanation:
Mia complains that her flight is delayed, and Mark explains the reason, offers a meal voucher, and says he will check on her connection.
2.
How long is Mia’s flight delayed?
Four hours
One hour
Two hours
Three hours
Explanation:
Mark says, ‘The flight is delayed for two hours.’
3.
What caused the delay?
Bad weather near the airport
A mechanical problem with the plane
A security issue at the terminal
A late-arriving crew member
Explanation:
Mark explains that there was bad weather near the airport.
4.
What does Mia ask for while she waits?
A refund for her ticket
A hotel room
A meal voucher
A different seat on the plane
Explanation:
Mia asks, ‘Can I get a meal voucher while I wait?’ and Mark says he will give her one.
5.
Why does Mark say, ‘I will check and inform you soon’?
To explain that the delay is only ten minutes
To reassure Mia that he will find out about her connection
To tell Mia to leave the airport immediately
To avoid helping Mia with her problem
Explanation:
Mia asks whether the delay will affect her connection, and Mark responds that he will check and inform her soon, showing he plans to find out and report back.
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