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Listening Quiz: Xin Lỗi Về Chất Lượng Bữa Ăn Và Đề Nghị Thay Thế – Easy Level
Th12 22, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the conversation mainly about?
A discussion about choosing a restaurant for dinner
A conversation about paying for the meal
An apology for a bad meal and an offer to replace it
A complaint about slow service at a hotel
Explanation:
Robert apologizes for the meal being unsatisfactory and offers Anna a new meal, which she accepts.
2.
What meal does Anna ask for instead?
The chicken meal
A salad meal
A pasta meal
A fish meal
Explanation:
Anna says, “Maybe the chicken meal, please.”
3.
What does Robert say he will do after Anna chooses a new meal?
He will discount the bill
He will bring the meal soon
He will ask the chef to apologize
He will cancel the order
Explanation:
Robert says, “Okay, I will bring it to you soon.”
4.
Why does Robert apologize to Anna?
The meal was not good
The restaurant is closing early
Anna asked for a different table
He forgot to take her order
Explanation:
Robert says he is sorry about her meal, and Anna confirms that the food was not good.
5.
What can be inferred about Anna’s attitude after Robert offers a replacement meal?
She is pleased with Robert’s help
She does not want to eat anything else
She wants to leave immediately
She is still angry and refuses help
Explanation:
Anna thanks Robert, appreciates his help, and says it is okay, which shows she is pleased with his response.
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