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Listening Quiz: Hỗ Trợ Kỹ Thuật Cho Hiệu Suất Sản Phẩm – Easy Level
Th8 19, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư cơ khí (English for Mechanical Engineer)
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1.
What is the conversation mainly about?
John explains how to install a new update.
Linda asks for help because her product is running slowly.
John reports that the product is broken and cannot be used.
Linda wants to buy a different product.
Explanation:
Linda says her product is running very slow, and John helps diagnose and fix the problem.
2.
When did Linda first notice the problem?
This morning after she restarted the product.
Right after she closed some apps.
Two days ago after the update.
Last week before the update.
Explanation:
Linda says, ‘It started two days ago after the update.’
3.
What did John say the test showed?
The battery is low.
The internet connection is unstable.
The memory is almost full.
The product needs a new update.
Explanation:
John tells Linda, ‘The test shows the memory is almost full.’
4.
Why did John ask Linda to wait a moment?
To ask her to restart the product again.
To check the system and run a test.
To tell her to call another department.
To explain that the problem could not be fixed.
Explanation:
John says he will check the system and asks her to wait while he runs a test.
5.
What can be inferred about Linda’s problem?
It will definitely happen again tomorrow.
It cannot be fixed without replacing the product.
It may be caused by too many apps using memory.
It was caused by a broken screen.
Explanation:
John says the memory is almost full and advises Linda to close some apps and restart again, suggesting that too many apps may be causing the slowdown.
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