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Listening Quiz: Giải Quyết Lo Ngại Chất Lượng Kết Quả Mạng – Advanced Level
Th3 20, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What is the main topic of the conversation?
A client complaint about the quality of networking deliverables
A discussion about planning a marketing campaign
A request to hire more staff for a project
A disagreement about the project budget
Explanation:
The conversation focuses on Sophia and John responding to a client’s complaint that their networking deliverables have quality problems.
2.
What did the client say was unclear?
The hardware setup
The timeline for the project
The documentation
The client’s contract
Explanation:
Sophia says, “They mentioned the documentation was unclear.”
3.
What problem did the client report about the devices?
They were not configured correctly
They were missing altogether
They were damaged during shipping
They were delivered too late
Explanation:
Sophia states that the client said “some devices were not configured correctly.”
4.
Why does John say, “We need to fix it quickly”?
He is unsure whether the client is correct
He believes the client’s concerns are serious and should be addressed soon
He wants to change the project topic
He wants to avoid delaying the meeting with the client
Explanation:
John says, “That is serious. We need to fix it quickly,” showing he thinks the quality issue is serious and needs prompt action.
5.
What can be inferred about Sophia and John’s plan after the conversation?
They will review, correct, and then explain the updates to the client
They will cancel the project and start a new one
They will ask the client to handle the device configurations
They will ignore the client’s concerns until next week
Explanation:
They plan to review the deliverables, update the documents, check device configurations, schedule a call, explain the changes, and ask for feedback after updates.
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