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Listening Quiz: Tác Động Lỗi Phân Giải DNS – Medium Level
Th5 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What is the main problem discussed in the conversation?
Users forgot their IP addresses
The DNS server is not responding
The company’s website was redesigned
The help desk is closed for the day
Explanation:
Daniel says there is a DNS issue, and then explains that the DNS server is not responding.
2.
How does the DNS problem affect users?
They cannot access the internet at all
They cannot reach websites by name
They can only contact support by email
They must change their passwords
Explanation:
Daniel states that users cannot reach websites by name.
3.
What can be inferred about most users during the outage?
They already know the DNS server details
They are responsible for fixing the issue
They prefer to wait one hour before reporting problems
They are likely unable to use IP addresses on their own
Explanation:
Daniel says users can still use IP addresses, but most do not know them, so most users are unlikely to use that workaround.
4.
What does Daniel say the help desk should tell users?
To contact management directly
To restart their computers immediately
To wait while the issue is being fixed
To change all website bookmarks
Explanation:
Daniel instructs Sarah to tell users to wait while they fix the problem.
5.
Why does Sarah say, “I will prepare a message for the team”?
She is asking Daniel to delay the fix
She is refusing to help with the DNS issue
She wants to notify the team about the outage and keep them updated
She is planning to cancel all user accounts
Explanation:
Sarah’s statement follows Daniel’s request to report the outage and keep everyone updated, so she intends to prepare a team message.
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