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Listening Quiz: Phản Hồi Khiếu Nại Về Nhãn Dị Ứng – Advanced Level
Th8 10, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Đầu bếp (English for Chef)
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1.
What is the conversation mainly about?
A discussion about how to train staff to sell more snacks
A review of a new snack flavor that contains nuts
A customer asking for a refund after buying the wrong snack
A complaint about unclear allergen labeling on a snack product
Explanation:
Robert complains that a snack did not clearly list nuts, and Linda responds by discussing the label problem and how they will fix it.
2.
Why did Robert say the snack was dangerous for him?
He was allergic to nuts
The snack was expired
He bought too many snacks
The package was damaged
Explanation:
Robert says, “I am allergic to nuts. It was dangerous for me.”
3.
What did Linda find when she reviewed the label after Robert’s complaint?
The label was unclear and small
The product name was missing
The label had the wrong price
The snack did not have any ingredients listed at all
Explanation:
Linda says, “Yes, I did. The label was unclear and small.”
4.
Why does Linda say, “We will fix the label size and wording soon”?
To promise action to solve the labeling problem
To explain that Robert misunderstood the warning
To suggest that the snack should be sold without labels
To ask Robert to stop contacting the company
Explanation:
Linda says they will fix the label size and wording after confirming the label was unclear, showing she intends to address the problem.
5.
What can be inferred about Robert’s complaint?
It was ignored by the company
It was only about the snack’s taste
It may help prevent other customers from being harmed
It concerned a missing discount coupon
Explanation:
Linda says they appreciate his feedback because it helps them improve, and Robert hopes no one else gets hurt, so his complaint can help protect others.
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Trước đó:
Flashcards và Quiz Từ Vựng: Chuẩn Bị Hóa Đơn Chiếu Lệ Cho Thư Tín Dụng – Medium Level
Tiếp theo:
Tiếng Anh Hóa Học: Xem Xét Bài Học Rút Ra Từ Nhà Máy Thí Điểm – Advanced Level
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