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Listening Quiz: Thảo Luận Về Các Sáng Kiến Giảm Bớt Công Việc Nặng Nhọc – Medium Level
Th10 28, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What are Kevin and Emily mainly discussing?
A budget increase for next quarter
A new marketing campaign for the company
A problem with customer complaints
A plan to reduce repetitive work and improve efficiency
Explanation:
They discuss a toil reduction plan, including automating alerts, improving monitoring tools, and reducing manual ticket handling to save time and cut repetitive work.
2.
What does Emily say about better monitoring tools?
They will increase customer complaints
They will make alerts slower
They are not needed yet
They mean fewer errors
Explanation:
Emily says, ‘Better tools mean fewer errors.’
3.
What does Kevin suggest reducing?
Manual ticket handling
Employee training
Alert notifications
Team meetings
Explanation:
Kevin says, ‘We should also reduce manual ticket handling.’
4.
What can be inferred about the team’s readiness for the plan?
The team wants to delay the changes for months
The team is unsure and needs more training
The team is ready to begin soon
The team has rejected the plan
Explanation:
Emily says, ‘I believe so. The team is ready,’ which suggests they can start soon.
5.
What will Emily do next?
Set up a meeting to discuss the details
Contact customers about the changes
Rewrite the entire toil reduction plan
Prepare a report on metrics
Explanation:
At the end, Emily says, ‘I will set it up,’ referring to Kevin’s suggestion to schedule a meeting.
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