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Listening Quiz: Thảo Luận Về Định Tuyến Cảnh Báo Trực Ca Và Chính Sách Leo Thang – Medium Level
Th10 19, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What are Robert and Sarah mainly discussing?
A new software feature for tracking customer requests
A plan for organizing on-call alert routing and escalation
A budget increase for the engineering team
A schedule for employee vacation approvals
Explanation:
They discuss how alerts are routed, how they escalate, and how to improve the policy.
2.
How long do Robert and Sarah wait before an alert is escalated to the secondary engineer?
30 minutes
15 minutes
10 minutes
5 minutes
Explanation:
Robert says, ‘We wait 15 minutes before sending the alert up.’
3.
According to Robert, where do alerts go first?
To the whole team at once
To the primary engineer
To the manager
To the secondary engineer
Explanation:
Robert states that alerts go to the primary engineer first.
4.
What can be inferred about the current alert routing system?
It has already been replaced with a third-level system
It is working perfectly and needs no changes
It sometimes fails to reach the right people
It only sends alerts to managers
Explanation:
Sarah says some alerts are not reaching the right people, which suggests the current system has problems.
5.
Why does Sarah say, ‘That sounds good. It will help catch missed alerts.’?
She wants to end the meeting quickly
She is asking Robert to delay the policy update
She disagrees with reviewing alert priorities
She is responding positively to the idea of adding a third escalation level
Explanation:
Sarah says this right after Robert suggests adding a third level for escalation, showing approval of that idea.
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Listening Lesson
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Flashcards và Quiz Từ Vựng: Phản Hồi Đánh Giá Tiêu Cực Trực Tuyến – Medium Level
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Flashcards và Quiz Từ Vựng: Bàn Về Thay Đổi Hiến Pháp Ở Một Quốc Gia Đối Tác – Advanced Level
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