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Listening Quiz: Đề Xuất Đầu Tư Công Nghệ Khách Sạn – Advanced Level
Th1 28, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is Linda mainly proposing to John?
To hire more front desk staff
To invest in new hotel technology
To renovate the hotel lobby and restaurant
To lower room prices for guests
Explanation:
Linda says, “We want to invest in new hotel technology,” and then explains the upgrades she is suggesting.
2.
What two technology upgrades does Linda mention?
Stronger locks and larger guest rooms
An upgraded booking system and smart room controls
A mobile app and a new restaurant menu
A new website and more parking spaces
Explanation:
Linda specifically says they plan to “upgrade our booking system and add smart room controls.”
3.
How much will the proposed investment cost?
$500,000
$50,000
$1,000,000
$150,000
Explanation:
Linda states, “The total cost is $500,000 for hardware and software.”
4.
What can be inferred about the hotel’s operations if the proposal is approved?
The hotel will stop using software systems
Staff may spend less time on routine tasks
Guests will have fewer choices when booking rooms
Guest service will become slower
Explanation:
Linda says the technology will “reduce their workload and improve service speed,” which suggests staff will spend less time on routine tasks.
5.
How will the hotel respond to the risk of technical issues at first?
By delaying the project for two years
By hiring a new marketing team
By having a support team available 24/7
By removing the booking system
Explanation:
When John asks how they will handle technical problems, Linda answers, “We will have a support team available 24/7.”
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