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Listening Quiz: Kế Hoạch Ứng Phó Dịch Bệnh Khách Sạn – Medium Level
Th11 29, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the conversation mainly about?
A hotel is responding to a nearby disease outbreak.
A hotel is planning a celebration for guests.
A hotel is hiring new employees for the front desk.
A hotel is renovating its public areas.
Explanation:
The speakers discuss a disease outbreak nearby and the steps the hotel will take to protect staff and guests.
2.
What will the hotel do to check guests when they arrive?
Ask them to leave immediately
Screen them at the entrance
Offer them free meals at the door
Measure the temperature of the rooms
Explanation:
Daniel says, ‘we will screen guests at the entrance.’
3.
How will Daniel inform all departments about the new rules?
By calling each guest individually
By posting notes in the lobby only
By sending emails and holding short daily meetings
By waiting until the outbreak ends
Explanation:
Daniel explains that they will ‘send emails and hold short meetings daily.’
4.
What can be inferred about the hotel staff after this conversation?
They are planning to close the hotel permanently.
They are not allowed to work at all during the outbreak.
They will only work in outdoor areas.
They will need to follow stricter hygiene and safety rules.
Explanation:
The plan includes frequent handwashing, masks, screening guests, extra cleaning, and no large gatherings, which shows stricter hygiene and safety rules.
5.
Which rule applies to everyone inside the hotel?
They must avoid all meetings
They must stay in guest rooms
They must wash floors every hour
They must wear masks
Explanation:
Daniel says, ‘masks are required for everyone inside.’
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