Listening Quiz: Mô Hình Năng Suất Housekeeping Mới – Easy Level

1. What is the main topic of the conversation?

A discussion about reducing housekeeping labour costs with a new productivity model
A complaint about dirty rooms and poor customer service
A request to replace all cleaning tools immediately
A plan to hire more housekeeping staff for a larger hotel

2. According to Laura, what will the new productivity model do?

3. What does Laura say is needed to implement the new approach?

4. What can be inferred about Mark’s attitude toward Laura’s idea?

5. When does Laura say they can begin using the new model?