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Listening Quiz: Phân Tích RevPAR Và Hiệu Suất Kém Của Khách Sạn – Easy Level
Th3 21, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
An argument about which competitor has the best location
A complaint about low hotel occupancy caused by poor service
A discussion about how to improve a hotel’s revenue performance
A plan to close the hotel during the slow season
Explanation:
Emily and Michael discuss the hotel’s RevPAR, why it is lower than competitors’, and how to improve it by adjusting room rates carefully.
2.
According to Emily, what is the main reason the hotel’s RevPAR is lower than the competitors’?
The hotel’s average daily rate is lower
The hotel spends too much on advertising
The hotel’s occupancy rate is much lower
The hotel has fewer rooms than its competitors
Explanation:
Emily says, ‘Our average daily rate is lower,’ and later explains that price is the main problem.
3.
How does the hotel’s occupancy rate compare with the competitors’ rates?
It is similar
It is slightly higher
It is much lower
It is much higher
Explanation:
Emily answers Michael’s question by saying, ‘No, our occupancy is similar to others.’
4.
Why does Emily suggest increasing the room rates carefully?
To make the hotel look more expensive than the competitors
To reduce the hotel’s occupancy on purpose
To raise prices without considering guests
To improve RevPAR by addressing the low room rate
Explanation:
Emily explains that the hotel charges less per room and says they should increase room rates carefully to fix the low RevPAR.
5.
What can be inferred about Michael’s reaction to Emily’s suggestion?
He believes the hotel should lower rates even more
He thinks occupancy is the real problem and ignores pricing
He agrees that the plan is a good idea but wants to be careful about customers
He is unconvinced and wants to change the topic
Explanation:
Michael says, ‘Good idea. We must watch our customers,’ which shows agreement with Emily’s suggestion and a need for caution.
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Tiếng Anh Khách Sạn: Phân Tích RevPAR Và Hiệu Suất Kém Của Khách Sạn – Easy Level
Tiếp theo:
Listening Quiz: Thiết Kế Quy Trình Xác Định Tiềm Năng Cao Công Bằng – Medium Level
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