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Listening Quiz: Tạo Trải Nghiệm Chào Đón Mang Bản Sắc Địa Phương – Advanced Level
Th4 27, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is Emma and James’s main idea for the new welcome experience?
To create a welcome that highlights local culture and the brand’s style
To focus on music instead of food and art
To serve only snacks and drinks at the entrance
To replace all gifts with printed brochures
Explanation:
The conversation is about designing a welcome experience that uses local art, snacks, gifts, phrases, music, and pictures to reflect the brand’s local style.
2.
What food-related idea does Emma suggest for guests?
A selection of desserts from another city
A list of local snacks for guests to taste
A welcome drink made with imported ingredients
A formal dinner for all visitors
Explanation:
Emma says, ‘I think we should use local art,’ and later, ‘I will start working on the local snacks list.’ James also agrees that local snacks would be a good idea.
3.
What kind of gift does James suggest adding?
A handwritten letter from the manager
A small local gift such as handmade crafts
A discount coupon for future visits
A booklet about company policies
Explanation:
James says they can add ‘a small local gift,’ and Emma suggests ‘handmade crafts,’ which James approves.
4.
What can be inferred about the welcome experience Emma and James want to create?
They want it to be focused only on guests who already know the brand
They want it to feel traditional but also easy to enjoy
They want it to be expensive and very formal
They want it to avoid any local elements
Explanation:
They repeatedly mention keeping things ‘simple and elegant’ while using local art, food, music, gifts, and phrases, which suggests a traditional local feel without being complicated.
5.
What will James do next?
He will prepare the local snacks list
He will write the welcome card text
He will contact local artists for crafts
He will choose the local phrase for greetings
Explanation:
At the end, James says, ‘And I will contact local artists for crafts,’ which clearly states his next action.
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Trước đó:
Tiếng Anh Khách Sạn: Tạo Trải Nghiệm Chào Đón Mang Bản Sắc Địa Phương – Advanced Level
Tiếp theo:
Tiếng Anh Quản Lý Nhân Lực: Hòa Giải Tại Nơi Làm Việc Giữa David Và Mia – Easy Level
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