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Listening Quiz: Thảo Luận Thách Thức Nhân Sự Ca Đêm Với HR – Advanced Level
Th4 19, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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2
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5
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1.
How many employees are missing for the night shift tonight?
Three
Four
Two
One
Explanation:
Anna says they are short by three employees tonight.
2.
Why are the employees absent?
Two are sick and one has a family emergency
They were assigned to another department
They are on vacation
They all resigned
Explanation:
Anna explains that two called in sick and one has a family emergency.
3.
What did Anna already do to solve the staffing problem?
She asked others to work overtime and contacted the agency
She hired new employees
She changed the schedule for tonight
She canceled the night shift
Explanation:
David asks about overtime, and Anna says she already asked others, then contacted the agency, but no one was available.
4.
What is the most likely reason David says the situation is serious?
The company has too many supervisors
The office is closed at night
The night shift is short by three people
The supervisor is on vacation
Explanation:
David says it is serious right after Anna says they are short by three employees tonight, so the shortage is the problem.
5.
What is the main topic of the conversation?
A request for overtime pay
A complaint about the night supervisor
A problem with night staffing and possible ways to handle it
A plan for hiring more agency workers
Explanation:
The conversation focuses on a shortage of night staff and the actions they may take, such as changing the schedule and informing the supervisor.
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Flashcards và Quiz Từ Vựng: Quản Lý Kỳ Vọng về Tốc Độ Thay Đổi – Easy Level
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