Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Trình Bày Kết Quả Giám Sát Kiểm Soát Chất Lượng – Advanced Level
Th8 7, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Kiểm toán viên (English for Auditor)
‹
1
2
3
4
5
›
1.
What is the main topic of Daniel’s presentation?
A customer service training workshop
The company’s hiring plans for new staff
The quality control results and recent improvements
The design of the final packaging stage
Explanation:
Daniel says he will present the quality control results, and the conversation focuses on defect rates, customer complaints, and recommended next steps.
2.
By how much did the company’s defect rate drop this quarter?
15%
20%
5%
10%
Explanation:
Daniel states, ‘Our defect rate dropped by 15% this quarter.’
3.
What caused the improvement in the defect rate?
A new marketing campaign and higher sales
Faster delivery from suppliers
Improved inspection and better staff training
More customer feedback surveys
Explanation:
Daniel explains that the improvement came from improved inspection and better staff training.
4.
What can be inferred about the company’s overall quality performance?
It depends only on customer complaints
It is getting worse and needs immediate replacement of all equipment
It is improving, but some issues still need attention
It has stayed exactly the same as last quarter
Explanation:
Daniel reports lower defect rates and fewer customer complaints, but also mentions delays in packaging and says they must keep monitoring the trend.
5.
What does Daniel recommend for the next steps?
Monthly reviews and more staff training sessions
Quarterly audits and fewer meetings
Stopping all inspections for one month
Replacing the packaging team immediately
Explanation:
Daniel says, ‘I suggest monthly reviews and more staff training sessions.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Xác Nhận Phiên Bản Đã Được Phê Duyệt – Medium Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Họp Cập Nhật Tiến Độ Với Nhà Tài Trợ Dự Án – Advanced Level
→