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Listening Quiz: Delivery Delay Notification – Easy Level
Th1 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the main purpose of Paul’s call?
To confirm a lost package has been found
To ask Laura to pick up the package at the office
To offer Laura a discount on shipping
To inform Laura that her delivery will be delayed
Explanation:
Paul says he is calling to inform Laura about her delivery, and explains that it is delayed due to weather.
2.
Why is Laura’s delivery delayed?
The weather caused a delay
The delivery truck broke down
Laura asked to change the delivery date
The package was sent to the wrong address
Explanation:
Paul clearly states that the delivery is delayed due to weather.
3.
When does Paul say the package will arrive?
Tomorrow afternoon
Tomorrow morning
Next week
This evening
Explanation:
Paul says, “The new estimated time is tomorrow afternoon.”
4.
What does Paul tell Laura she can use to track the package?
The company website
An email link
A text message code
A phone number
Explanation:
Paul says, “Yes, you can use our website to check.”
5.
Why does Laura thank Paul at the end of the conversation?
He informed her about the delay early
He offered her free shipping
He delivered the package himself
He gave her a refund
Explanation:
Laura says, “Thank you for telling me early,” showing that she appreciates being informed ahead of time.
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