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Listening Quiz: Delivery Delay Notification – Easy Level
Th1 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the main purpose of Paul’s call?
To confirm a lost package has been found
To offer Laura a discount on shipping
To inform Laura that her delivery will be delayed
To ask Laura to pick up the package at the office
Explanation:
Paul says he is calling to inform Laura about her delivery, and explains that it is delayed due to weather.
2.
Why is Laura’s delivery delayed?
The weather caused a delay
Laura asked to change the delivery date
The delivery truck broke down
The package was sent to the wrong address
Explanation:
Paul clearly states that the delivery is delayed due to weather.
3.
When does Paul say the package will arrive?
Tomorrow morning
Next week
This evening
Tomorrow afternoon
Explanation:
Paul says, “The new estimated time is tomorrow afternoon.”
4.
What does Paul tell Laura she can use to track the package?
A phone number
An email link
A text message code
The company website
Explanation:
Paul says, “Yes, you can use our website to check.”
5.
Why does Laura thank Paul at the end of the conversation?
He gave her a refund
He informed her about the delay early
He delivered the package himself
He offered her free shipping
Explanation:
Laura says, “Thank you for telling me early,” showing that she appreciates being informed ahead of time.
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