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Listening Quiz: Delivery Update After Delay – Easy Level
Th2 19, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the conversation mainly about?
A discussion about delivery payment methods
A problem with a damaged package
A delayed delivery and updated shipping information
A request to cancel an order
Explanation:
James informs Linda that the carrier was delayed, explains the new arrival time, and offers a new tracking link. The conversation is mainly about a delayed delivery and the updated delivery details.
2.
How much later than planned will Linda’s package arrive?
Three days later
At the same time as planned
Two days later
One day later
Explanation:
James says, ‘It should arrive two days later than planned.’
3.
What will James send Linda?
A replacement package
A new tracking link
A discount code
A refund confirmation
Explanation:
James tells Linda, ‘Yes, I will send you a new tracking link.’
4.
What does James say about the price because of the delay?
The price will increase
The price will stay the same
The price will be refunded
The price has not been decided yet
Explanation:
James says, ‘No, the delay does not change the price.’
5.
How does Linda most likely feel after speaking with James?
Relieved because she received clear information
Unhappy because she has to place a new order
Angry because the package was canceled
Confused because no details were given
Explanation:
Linda asks for updates and then thanks James, saying she appreciates it. Since James explains the delay, the new delivery time, the tracking link, and the price, she is likely relieved by the clear information.
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