Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Escalating Carrier Damage Issue – Medium Level
Th10 23, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
‹
1
2
3
4
5
›
1.
What is the main topic of Paul and Emma’s conversation?
Dealing with repeated damage caused by a carrier
Scheduling a staff meeting for next week
Planning a new shipping route for the company
Choosing a new delivery software system
Explanation:
They discuss that carrier damage has happened several times and talk about filing a formal claims process and asking for improvements.
2.
What will Paul do first to address the problem?
Call the carrier to cancel the contract
Ask Emma to prepare a new shipment schedule
Wait for the carrier to contact him
Write a report and send it to the carrier
Explanation:
Paul says, ‘I will write a report and send it to the carrier.’
3.
What information does Emma say must be included?
The carrier’s employee names and salaries
A list of future shipping destinations
All damage details, including dates and times
Only the total number of damaged items
Explanation:
Emma says, ‘We must include all damage details’ and then adds, ‘Make sure to mention the dates and times.’
4.
What can be inferred about Paul and Emma’s goal?
They want to reduce the chance of damage happening again
They are only interested in getting an apology
They want to hide the damage from the carrier
They plan to stop using all deliveries immediately
Explanation:
Emma asks for a plan to prevent this, and Paul says they want to reduce future damage, showing their goal is to prevent the problem from happening again.
5.
What will Emma do to help Paul?
Prepare the final payment to the carrier
Track the carrier’s answers
Deliver the report herself
Replace the damaged products
Explanation:
Emma says, ‘I will help you track their answers.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Tiếng Anh Cho Cố Vấn Pháp Lý: Cập Nhật Hệ Thống Quản Lý Vụ Việc – Easy Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Thuyết Trình Phân Tích Phân Khúc Thị Trường – Easy Level
→