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Listening Quiz: Finding Bottlenecks in Outbound Despatch – Easy Level
Th9 11, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the main topic of the conversation?
A process map showing delays in outbound despatch
A discussion about hiring new warehouse staff
A plan to redesign product packaging
A report about truck delivery routes
Explanation:
The speakers are mapping the outbound despatch process and identifying delays, especially in labeling and loading, so the main topic is finding bottlenecks in outbound despatch.
2.
What is the first step in the process according to Anna?
Packing the items
Checking the truck schedule
Loading into trucks
Labeling the packages
Explanation:
Anna says, ‘Packing the items’ is the first step.
3.
What problem does Anna mention about labeling?
It is done before packing
It is skipped sometimes
It takes too long
It happens in the trucks
Explanation:
Anna says, ‘labeling takes too long.’
4.
What does Anna say happens during loading into trucks?
The trucks leave early
The loading area is empty
The trucks wait too long
The items are damaged
Explanation:
Anna says, ‘No, trucks wait too long’ when Kevin asks if loading is smooth.
5.
What can be inferred about the process after Kevin and Anna talk?
Packing is the only bottleneck
The trucks are already loading faster
The process has no steps that need improvement
They believe the delays should be fixed
Explanation:
Kevin says, ‘We must fix these delays,’ which shows they plan to address the bottlenecks they identified.
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