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Listening Quiz: Liên Lạc Phi Hành Đoàn Về Hành Khách Gây Rối – Medium Level
Th1 7, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Phi công (English for Airline Pilot)
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1.
What is the conversation mainly about?
A discussion about cleaning the cabin
A plan to deal with a disruptive passenger
A discussion about a delayed flight schedule
A complaint about lost luggage
Explanation:
William and Linda talk about a passenger who is shouting, refusing to sit, and scaring others, and they discuss how to handle the situation safely.
2.
What is the disruptive passenger doing?
He is speaking quietly to the crew
He is sleeping near the window
He is asking for extra food
He is shouting loudly and refusing to sit
Explanation:
William says the passenger is shouting loudly and refusing to sit.
3.
What will Linda do while William speaks to the passenger?
Move the passenger to the back of the plane
Call the pilot immediately
Serve drinks to calm everyone down
Watch the other passengers
Explanation:
Linda says, ‘I will watch the other passengers.’
4.
Why does Linda say, ‘We need to calm him down quickly’?
She wants William to stop talking to the passenger
She thinks the passenger is already asleep
She is worried the passenger is bothering others and creating danger
She wants to avoid delaying the flight for maintenance
Explanation:
Linda says this after hearing that the passenger is scaring other passengers, so her purpose is to help control the situation and keep people safe.
5.
What can be inferred about William and Linda’s approach to the situation?
They believe the passenger is not a serious problem
They plan to handle it calmly and step by step
They want to ignore the passenger until landing
They are unsure what to do and will wait for others to decide
Explanation:
They say William will speak gently first, Linda will watch the other passengers, and security will be called only if needed, which shows a calm, careful approach.
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