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Listening Quiz: Báo Cáo Cảm Xúc Mạng Xã Hội – Medium Level
Th3 16, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quan hệ công chúng (English for Public Relations Specialist)
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1.
What is the main purpose of Emma and Daniel’s conversation?
To compare different social media platforms
To discuss employee performance in the marketing team
To plan a delivery schedule for a client order
To review social media feedback about a product launch
Explanation:
They discuss social media comments, the overall sentiment score, complaints about delivery times, and what to include in a report for the client.
2.
What percentage of the social media sentiment is positive right now?
75 percent
65 percent
85 percent
50 percent
Explanation:
Daniel says, ‘It is 75 percent positive right now.’
3.
What complaint did Daniel mention from the social media posts?
The product is too expensive
The launch was delayed
The website is difficult to use
Delivery times are too long
Explanation:
Daniel says there are ‘some complaints about delivery times.’
4.
Why does Daniel ask Emma to include examples of positive comments?
To show that the launch has received some good feedback
To explain why delivery is faster than expected
To prove that there are no complaints at all
To make the report sound more interesting to the client
Explanation:
Daniel asks for examples of positive comments because most comments are positive and the report is for the client.
5.
What can be inferred about the client’s likely concern?
They will ask for a new product design
They do not care about customer satisfaction
They will probably want both good feedback and the delivery issue explained
They are only interested in the delivery issue
Explanation:
Emma and Daniel decide to include positive comments, mention the delivery issue, and suggest solutions, which suggests the client will want a balanced report that explains both the good feedback and the problem.
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Listening Lesson
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Tiếng Anh Phân Tích Chính Sách: Thảo Luận về Phương Pháp Nghiên Cứu cho Khảo Sát Dân Số – Medium Level
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Flashcards và Quiz Từ Vựng: Phối hợp tồn kho cho chiến dịch marketing – Easy Level
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