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Listening Quiz: Chuẩn Bị Tuyên Bố Truyền Thông Phản Ứng – Advanced Level
Th12 31, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quan hệ công chúng (English for Public Relations Specialist)
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1.
What are Linda and John mainly discussing?
How to schedule a meeting with the client
How to organize a marketing event for a client
How to prepare a public statement about bad news
How to design a new company logo
Explanation:
The conversation is about responding quickly to negative news about a client by writing a clear, calm statement.
2.
According to Linda, what tone should the statement use?
Professional and honest
Casual and friendly
Short and humorous
Angry and forceful
Explanation:
Linda says the tone should be ‘Professional and honest’ with no anger or blame.
3.
When should they admit fault, according to Linda?
Only after the client approves
Always, no matter what
Never, under any circumstances
Only if they have proof
Explanation:
Linda says, ‘Only if we have proof. Otherwise, deny carefully.’
4.
What can be inferred about the statement John will draft?
It should focus only on blaming others
It should be written without Linda’s review
It should include steps to fix the problem
It should ignore the client’s role entirely
Explanation:
Linda says to mention steps to fix the problem, and she also asks John to send the draft for review.
5.
What does Linda say about involving the client in writing the statement?
Only John’s opinion matters
The client should write it alone
The client should not see it
Their input is important
Explanation:
Linda directly says, ‘Yes, their input is important.’
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