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Listening Quiz: Tư vấn cho đội bán hàng về các hạn chế cung ứng – Advanced Level
Th6 23, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý chuỗi cung ứng (English for Supply Chain Manager)
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1.
What is the main topic of Sophia and William’s conversation?
Training the sales team on customer service skills
Reviewing employee schedules for next month
Planning a marketing campaign for a new product
Discussing supply problems and how they affect sales
Explanation:
The conversation focuses on supply constraints, raw material shortages, delivery delays, and how the sales team should respond.
2.
What does Sophia say is the main cause of the supply constraints?
Raw material shortages
A lack of warehouse space
Too many customer orders
A problem with the sales contract
Explanation:
Sophia says, ‘Raw material shortages are the main issue right now.’
3.
How long are the raw material shortages expected to last?
Until the end of the year
At least three more months
Only until next Friday
About one more week
Explanation:
Sophia says the estimates are ‘at least three more months.’
4.
What should the sales team probably do when talking to customers about orders?
Cancel all orders immediately
Avoid mentioning the supply issue
Inform customers early about possible delays
Promise that every delivery will arrive on time
Explanation:
Sophia says the sales team should inform customers about possible delays early, so that is the reasonable inference.
5.
What does Sophia say about the new suppliers?
They cannot provide the needed materials
They are already fully approved
They meet quality standards, but approval will take time
They will lower product quality
Explanation:
Sophia says the company is looking for alternative suppliers and that ‘Yes, but approval will take some time’ in response to whether they meet quality standards.
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Tiếng Anh Y Tế: Kiểm Tra Công Nhận Phòng Xét Nghiệm – Easy Level
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