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Listening Quiz: Đẩy Mạnh Chốt Deal Cuối Quý – Easy Level
Th4 1, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the main problem with the deal right now?
The documents were sent to the wrong person.
The client wants more details on pricing.
The quarter has already ended.
John has not spoken to the client yet.
Explanation:
Emma says the client is asking for more details on pricing, which is identified as the main problem.
2.
What does Emma say she will do today?
Prepare the documents.
Cancel the deal.
Ask John for a new client list.
Call the client before preparing anything.
Explanation:
Emma says, ‘Yes, I will prepare the documents today.’
3.
Why do John and Emma want to close the deal quickly?
Because Emma is leaving the company soon.
Because the deal has been delayed for two weeks and must finish before the quarter ends.
Because they do not have any pricing information.
Because the client asked them to wait until next month.
Explanation:
They say the deal has been stuck for two weeks, and John adds that they must finish before the quarter ends.
4.
Why does John tell Emma to ask if the client has other questions?
He wants to end the conversation immediately.
He wants to make sure any remaining concerns are addressed so the deal can close.
He wants Emma to change the pricing completely.
He wants the client to speak only with him.
Explanation:
John says to ask if they have other questions after the information is sent, which shows he wants to address any remaining concerns and move the deal toward closure.
5.
What is the conversation mainly about?
A complaint about a delayed shipment.
A discussion about changing office hours.
A plan to finish an important deal before the quarter ends.
A meeting to hire a new employee.
Explanation:
The speakers discuss a deal that is stuck, the pricing details needed, and the need to close it before the quarter ends.
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