Listening Quiz: Xử Lý Phản Đối Về Độ Phức Tạp Của Việc Triển Khai – Advanced Level

1. What is the main purpose of Mia’s conversation with Paul?

To ask Paul to delay his decision until next year
To address Paul’s concerns and show that the new system can be implemented successfully
To explain why the new system is too difficult for most companies
To compare several different systems and recommend the cheapest one

2. What did the client do first to handle the implementation challenge?

3. How long did the full implementation take for the client?

4. What can be inferred about Mia’s response to Paul’s concern?

5. Why does Paul say, ‘I feel better about trying it now’?