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Listening Quiz: Xử Lý Phản Đối Về Giá Trong Buổi Họp Bán Hàng – Medium Level
Th4 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the main topic of the conversation?
A sales meeting about a product’s price and value
A complaint about customer service delays
A training session for new employees
A discussion of a new office location
Explanation:
David and Emily discuss the product’s higher price, its added value, cost savings, and training support.
2.
What does David say the product lowers by 30%?
D monthly fees
B maintenance needs
C training costs
A delivery time
Explanation:
David says, ‘Our solution lowers maintenance needs by 30%.’
3.
What two benefits does David mention to explain the product’s value?
B Lower taxes and larger discounts
D Easier returns and more colors
A Better support and faster delivery times
C Free shipping and longer warranties
Explanation:
David explains that the product offers ‘better support and faster delivery times.’
4.
What can be inferred about Emily’s view after hearing David’s explanation?
C She thinks the product has no useful features
B She still has some concerns but is more open to considering the product
D She wants David to change the conversation to a different topic
A She has decided to buy immediately
Explanation:
Emily says the explanation ‘could help’ and then says, ‘I will think about it,’ which suggests she remains concerned but is more open to it.
5.
Why does David mention free training and easy-to-use tools?
C To suggest Emily should hire more staff
A To show the product is not available yet
D To explain why delivery will be slower
B To answer Emily’s concern about training
Explanation:
Emily asks, ‘But what about training?’ and David responds by saying they provide free training and easy-to-use tools.
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Tiếng Anh Thương Mại Điện Tử: Thảo Luận Mô Hình Đăng Ký Cho Doanh Nghiệp – Advanced Level
Tiếp theo:
Tiếng Anh Kế Toán: Bàn Về Tài Liệu Định Giá Chuyển Nhượng – Medium Level
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