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Listening Quiz: Báo Cáo Scope Creep Cho Account Manager – Advanced Level
Th1 22, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế đồ họa (English for Graphic Designer)
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1.
What is the main problem Emma and Mark discuss?
The team has received a budget increase.
The client has requested several unpaid changes to the project.
The project has been finished too early.
The account manager has refused to answer emails.
Explanation:
Emma says the client keeps asking for changes, and Mark notes that the three rounds of changes were unpaid and hurt the budget.
2.
How many rounds of changes have the client requested so far?
Four rounds
Two rounds
One round
Three rounds
Explanation:
Emma says, ‘Three rounds of changes so far.’
3.
What does Mark tell Emma to include in the email?
A list of project deadlines
A request for a budget increase
An apology to the client
A clear explanation of the scope creep
Explanation:
Mark says, ‘Make sure to explain the scope creep clearly.’
4.
What can be inferred about the changes requested by the client?
They have created extra work without payment.
They have not been affecting the project budget.
They have already resolved the scope creep problem.
They were all handled through the account manager.
Explanation:
The conversation says the changes were ‘all unpaid,’ and Mark says this is not good for the budget, which implies extra work without payment.
5.
Why does Emma plan to email the account manager?
To report that the project is complete
To ask for help managing the client’s repeated changes
To cancel the project immediately
To thank the client for the new work
Explanation:
Emma says they should tell the account manager, and Mark agrees they need help to manage the situation.
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