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Listening Quiz: Changing Finish Selection After Order – Easy Level
Th1 10, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế nội thất (English for Interior Designer)
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1.
What is the conversation mainly about?
A complaint about a late delivery to the factory
A discussion about choosing a new supplier for future orders
A discussion about changing the finish of an already placed order
A request to cancel an order and get a refund
Explanation:
Mia wants to change the finish after the order has already been placed, and David agrees to check whether it can be updated.
2.
Why does David say the change might cause delays?
Because the product is out of stock
Because Mia has not chosen a color yet
Because the factory is closed today
Because the order has already been placed
Explanation:
David says, ‘The order is already placed. This might cause delays.’
3.
What does Mia ask David to tell her about?
Whether there is extra cost for the change
Whether the factory has new samples
Whether the color will be brighter
Whether the order can be delivered tomorrow
Explanation:
Mia says, ‘Please let me know if there is extra cost.’
4.
What can be inferred about Mia’s attitude toward the change fee?
She is angry that David mentioned a fee
She refuses to pay any additional cost
She is willing to pay a small fee if the new finish is better
She wants David to waive the fee immediately
Explanation:
Mia says she is okay with the small fee if the new finish is better, which shows she is willing to accept the charge.
5.
What will David most likely do next?
Cancel the order without telling Mia
Contact the factory and then update Mia
Send Mia a new invoice immediately
Ask Mia to choose a different supplier
Explanation:
David says, ‘I will contact the factory and get back to you’ and ‘I will update you soon,’ so contacting the factory and then updating Mia is the next step.
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