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Listening Quiz: Giải Quyết Tranh Chấp Với Nhà Cung Cấp – Advanced Level
Th5 2, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế thời trang (English for Fashion Designer)
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1.
What is the main topic of the conversation?
A discussion about planning a company party
A report about a damaged shipment
A disagreement with a supplier over part specifications
A request to change the project deadline
Explanation:
Emily and William discuss a supplier dispute about whether the new valve meets the technical specifications, especially the diameter requirement.
2.
What does Emily say the supplier believes about the diameter requirement?
It must be at least 10 mm
It does not matter at all
It must be exactly 10 mm
It must be 10.5 mm
Explanation:
Emily says the supplier reads the specification as exactly 10 mm, not as a minimum.
3.
What does William suggest Emily ask the supplier for?
Parts with a 10.5 mm diameter
A new shipment by the end of the week
A written apology for the misunderstanding
A lower price on the valve
Explanation:
William says they should ask if the supplier can provide parts with a 10.5 mm diameter.
4.
What can be inferred about William’s view of the supplier dispute?
He wants to cancel the order immediately
He believes the issue can be solved through clear explanation
He thinks the supplier is definitely refusing to help
He thinks the technical specs are too complicated to discuss
Explanation:
William suggests explaining that 10 mm is the minimum size and emphasizes keeping good relations, which implies he thinks the issue can be resolved through communication.
5.
What will Emily most likely do next?
Call another supplier to place a new order
Ask William to rewrite the technical specs
Send the supplier a detailed explanation and then update William
Ignore the problem until the supplier contacts her
Explanation:
Emily says she will send them a detailed explanation and update William as soon as she hears back.
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