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Listening Quiz: Họp Rút Kinh Nghiệm Nhóm Tiệc Sau Sự Kiện Lớn – Medium Level
Th1 20, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thực phẩm và đồ uống (English for Food and Beverage Manager)
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1.
What are Kevin and Linda mainly discussing?
Problems and performance during a large event
How to train new kitchen staff
Plans for changing the drink selection
The menu for an upcoming banquet
Explanation:
They are debriefing after a large event and talking about what went well and what problems occurred, such as late food and slow table cleaning.
2.
What caused delays in serving guests?
The tables were set up incorrectly
There were not enough guests
The food arrived late from the kitchen
The drinks were delivered late
Explanation:
Linda says the food arrived late from the kitchen, and Kevin explains that this caused delays in serving guests.
3.
What did Linda say about the drinks service?
It started too late
It had many complaints
It was handled well
It needed more staff
Explanation:
Linda says, ‘Drinks were served well, no complaints.’
4.
What can be inferred about Kevin’s view of the banquet team’s work?
He is unhappy with the drinks service
He thinks everything went perfectly
He wants to cancel future events
He believes some areas need improvement
Explanation:
Kevin praises the team but also discusses problems and suggests improvements, such as better communication with the kitchen and more staff for cleaning.
5.
What does Linda suggest to improve the cleaning problem?
Reducing the number of guests
Changing the kitchen menu
Serving drinks earlier
Assigning more staff to cleaning
Explanation:
Linda says they should assign more staff to cleaning because some tables were not cleaned quickly.
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