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Listening Quiz: Xem Xét Hiệu Suất Đặt Thức Ăn Trực Tuyến – Advanced Level
Th11 2, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thực phẩm và đồ uống (English for Food and Beverage Manager)
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1.
What did Daniel say about the delivery time for online orders?
It usually takes over an hour.
It is impossible to track.
It averages about 30 minutes.
It varies only on weekends.
Explanation:
Daniel says the delivery time averages about 30 minutes.
2.
What complaints did some customers mention?
Cold drinks and slow websites
Late deliveries and missing items
Unfriendly staff and crowded stores
Wrong prices and poor packaging
Explanation:
Daniel says a few customers mentioned late deliveries and missing items.
3.
Why does Sarah suggest adding more staff?
To replace the tech team
To increase the number of menu items
To shorten the sales report
To reduce kitchen delays during busy times
Explanation:
Sarah suggests adding more staff after Daniel says the kitchen is slower during peak hours, so the purpose is to reduce delays.
4.
Which items are currently the top sellers?
Pasta and soup
Pizza and desserts
Burgers and salads
Sandwiches and fries
Explanation:
Daniel says the burgers and salads are the top sellers.
5.
What will Daniel do next according to the conversation?
He will close the online ordering system.
He will call customers to apologize for delays.
He will report the app problem to the tech team today.
He will redesign the menu immediately.
Explanation:
Daniel says, ‘I will report it to the tech team today,’ referring to the app crashing problem.
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