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Listening Quiz: Cải Thiện Hiệu Suất Cross-Sell Với Gợi Ý Sản Phẩm – Advanced Level
Th11 10, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thương mại điện tử (English for E-commerce Manager)
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1.
What is the main topic of the conversation?
Training staff to use a new phone system
Planning a holiday sales event
Comparing different shipping providers
Improving product recommendations for cross-sell performance
Explanation:
Paul and Mia discuss why cross-sell rates are low and how to improve the recommendation algorithm by suggesting complementary products.
2.
What does Paul say the current recommendation algorithm mostly suggests?
Products with the highest ratings
Items that are out of stock
Products in the same category
Only discounted items
Explanation:
Paul says the algorithm mostly suggests products in the same category.
3.
According to Paul, what should be added to the algorithm?
A separate mobile app
A new layer for cross-category links
A customer loyalty program
A manual approval step
Explanation:
Paul says, ‘We add a new layer for cross-category links.’
4.
What can be inferred about why Mia asks about pairing shoes with socks or shoe care items?
She is asking Paul to lower the prices of shoes
She is suggesting examples of complementary products
She is confused about how algorithms work
She wants to stop selling shoes altogether
Explanation:
Mia’s examples match Paul’s idea of complementary products, so she is offering examples of what the improved recommendations should include.
5.
What will Paul do next?
Ask Mia to rewrite the algorithm
Contact customers to collect reviews
Prepare the plan today
Run the A/B tests immediately
Explanation:
Paul says, ‘I will prepare the plan today,’ which states his next action.
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Listening Lesson
Vocabulary Flashcards and Quiz
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Trước đó:
Flashcards và Quiz Từ Vựng: Xác Nhận Đồng Ý Của Bệnh Nhân Về Truyền Máu – Advanced Level
Tiếp theo:
Tiếng Anh Học Thuật: Giải Thích Kết Quả Nghiên Cứu Trong Một Buổi Phỏng Vấn – Medium Level
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