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Listening Quiz: Chúc Mừng Ký Được Khách Hàng Mới – Medium Level
Th6 10, 2025
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What is the conversation mainly about?
How Paul and Anna planned a marketing campaign for a new product
How the team decided to change its office schedule
How Paul and Anna celebrated winning a new client and discussed why they succeeded
How Anna taught Paul how to answer customer questions by phone
Explanation:
The conversation centers on winning a big new client and discussing the reasons for that success, along with how to use those lessons going forward.
2.
What did Paul say helped the team win the client?
They sent the client a gift basket
They listened carefully to the client’s needs
They promised to finish the work early
They lowered their prices significantly
Explanation:
Paul says, ‘We listened carefully to their needs.’
3.
What did Paul and the team give to the client?
A clear plan
A long contract
A sample product
A discount coupon
Explanation:
Paul says, ‘Yes, we gave a clear plan.’
4.
What can be inferred about the team’s communication with the client?
They avoided answering questions until the end
They responded quickly and built trust
They disagreed about what the client wanted
They only communicated with one person on the team
Explanation:
Anna mentions that quick replies helped, and Paul agrees they were very responsive. Paul then says this will build trust.
5.
What will Paul do next?
He will call the client to change the plan
He will set a meeting to share the success with the whole team
He will ask Anna to leave the team
He will cancel the project
Explanation:
Paul says, ‘I will set a meeting for that,’ referring to Anna’s idea to share this with the whole team.
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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Flashcards và Quiz Từ Vựng: Đề Xuất Cơ Chế Khuyến Mãi Cho Quan Hệ Đối Tác Nhà Bán Lẻ – Medium Level
Tiếp theo:
Tiếng Anh Xuất Nhập Khẩu: Giải Thích Quy Tắc Xuất Xứ Cho Yêu Cầu Thuế Quan – Medium Level
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