Listening Quiz: Kết Quả Đánh Giá Mức Độ Sẵn Sàng Thay Đổi – Medium Level

1. What is the main purpose of the conversation?

To discuss the findings of a change readiness report and how to address concerns
To announce that the change has been postponed indefinitely
To decide whether the company should cancel training sessions
To compare the performance of sales and customer support teams

2. Which teams need more training?

3. What resources are available for the extra training sessions?

4. What can be inferred about the change readiness report?

5. Why does Emily say, “I will work on better communication plans”?