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Listening Quiz: Thảo Luận Phân Tích Bức Tranh Cạnh Tranh – Easy Level
Th5 1, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What is the main topic of James and Jessica’s conversation?
A problem with customer complaints
Their company’s strengths compared with competitors
A plan to lower employee costs
A review of a new office location
Explanation:
They discuss the company’s competitive advantages, including pricing, customer service, and technology.
2.
According to James, how does the company’s pricing compare with others?
It is the same as most competitors
It changes often depending on demand
It is lower while still maintaining good quality
It is higher but includes more features
Explanation:
James says, ‘We offer lower prices but keep good quality.’
3.
What does James say about the company’s customer service?
It is slower than most competitors
It is faster than most competitors
It is only available online
It is less important than pricing
Explanation:
James states that their customer service is ‘faster than most competitors.’
4.
What can be inferred from Jessica’s responses?
She wants to change the company’s product line
She thinks the company should ignore its strengths
She believes the company has several competitive advantages
She is unsure whether the analysis is complete
Explanation:
Jessica responds positively to James’s points and says the company should focus on these strengths, showing she believes they are advantages.
5.
Why does Jessica say, ‘We should focus on these strengths in our plan’?
Because the analysis showed the company is losing customers
Because the company wants to stop using technology
Because the strengths could help the company grow quickly
Because the prices are too high for customers
Explanation:
James says the advantages can help the company grow quickly, and Jessica agrees they should focus on those strengths in the plan.
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Listening Lesson
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