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Listening Quiz: Thuyết Trình Báo Cáo Lợi Ích Sau Dự Án – Advanced Level
Th2 20, 2025
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What is the main purpose of Mia’s presentation?
To explain the project’s benefits and results
To request more funding for a new project
To describe employee complaints about the project
To announce a change in company leadership
Explanation:
Mia presents a report about the project’s benefits, including higher customer satisfaction, lower costs, and increased revenue.
2.
By how much did customer satisfaction improve after the project?
25%
20%
15%
10%
Explanation:
Mia says, ‘The project improved our customer satisfaction by 20%.’
3.
How did the team reduce operational costs?
By delaying project completion
By automating key processes and improving efficiency
By hiring fewer employees
By cutting customer support services
Explanation:
Mia explains that they reduced costs by automating key processes and improving efficiency.
4.
What can be inferred about the project overall?
It had some issues, but the results were positive
It mainly increased manual work for employees
It failed to meet any company goals
It caused major losses for the company
Explanation:
Mia mentions delays as a challenge, but also says the project improved satisfaction, reduced costs, increased revenue, and supported growth plans.
5.
What will Michael do after Mia sends the full report?
He will postpone the presentation
He will share it with leadership
He will discard the report
He will ask Mia to rewrite it completely
Explanation:
Michael says, ‘Please do. I will share it with leadership.’
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