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Listening Quiz: Thảo Luận Về Thông Điệp Trạng Thái Trống – Medium Level
Th3 18, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế trải nghiệm người dùng (UX) (English for UX Designer)
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1.
What are John and Anna mainly discussing?
How to write clear and helpful empty state messages
How to design a new company logo
How to organize a team meeting agenda
How to train users to use a help desk
Explanation:
The conversation is about creating and improving empty state messages, focusing on clarity, friendliness, length, images, links, and testing.
2.
According to John, what should the tone of the messages be?
Funny and playful
Formal and technical
Strict and detailed
Friendly and simple
Explanation:
John says, ‘the tone should be friendly and simple.’
3.
What does John say about the length of the messages?
They should be long and descriptive
They should include several paragraphs
They should use many examples
They should be short
Explanation:
John agrees with Anna and says, ‘Yes, short is better. Users read quickly.’
4.
Why does John think links to help pages are useful?
They help users find more information fast
They allow users to skip the message entirely
They make the message look more colorful
They replace the need for testing
Explanation:
John says, ‘Yes, links help users find more information fast,’ so the reason is to help users get more information quickly.
5.
What will Anna do next?
Draft some messages and share them
Test the messages with users immediately
Delete the empty state messages
Ask John to rewrite the help pages
Explanation:
Anna says, ‘Okay, I will draft some messages and share them,’ which clearly states her next step.
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