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Tiếng Anh Chuyên Ngành
Listening Quiz: Chốt Thỏa Thuận Với Khách Hàng Văn Hóa Giao Tiếp Ngầm Ẩn – Easy Level
Th3 29, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the main topic of the conversation?
Planning a presentation for company employees
Discussing a problem with a rude customer
Preparing to communicate effectively with a high-context client
Negotiating a contract price with a new supplier
Explanation:
James and Anna discuss how to handle a meeting with a high-context client by being patient, polite, indirect, and relationship-focused.
2.
What does James say he will avoid doing during the meeting?
Watching the client’s body language
Asking direct questions
Keeping his tone calm and friendly
Using stories and examples
Explanation:
James says, “I will avoid direct questions to keep the mood calm.”
3.
What do James and Anna say should come first in the meeting?
A quick decision
The relationship
The client’s price offer
The contract details
Explanation:
James says, “Let’s focus on relationship first, then business.”
4.
Why do James and Anna plan to use stories and examples?
To avoid discussing the meeting agenda
To build trust without rushing the deal
To test the client’s language skills
To show that they are more experienced
Explanation:
Anna says they should use more stories and examples, and James explains that this helps build trust without rushing the deal.
5.
Why does Anna say she will watch the client’s body language closely?
Because the client asked for a detailed report
Because the client may communicate indirectly
Because she wants to interrupt the client often
Because she expects the client to leave early
Explanation:
The conversation says the client is from a high-context culture, and they should listen carefully and read signals, so body language is important for indirect communication.
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Trước đó:
Tiếng Anh Tổ Chức Sự Kiện: Giải Quyết Vấn Đề Địa Điểm Trong Lúc Sự Kiện – Advanced Level
Tiếp theo:
Listening Quiz: Đàm Phán Số Lượng Đặt Hàng Tối Thiểu Cho Vải Theo Yêu Cầu – Medium Level
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