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Listening Quiz: Cuộc Họp Lực Lượng Đặc Nhiệm Thiết Kế Lại Dịch Vụ – Advanced Level
Th12 1, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Y Tế
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1.
What is the main purpose of the meeting?
To announce a change in office location
To choose new managers for the hospital department
To discuss a marketing campaign for the clinic
To plan a redesign that improves patient care and staff workflow
Explanation:
Paul says the group needs to improve patient care and staff workflow, and the rest of the discussion focuses on how to do that.
2.
What do the managers want to do without losing quality?
Increase patient waiting times
Cancel the redesign
Replace all staff training
Reduce costs
Explanation:
Mia says, ‘Managers also want to reduce costs without losing quality.’
3.
What do clinicians suggest to help the redesign?
A larger waiting room
New patient representatives
Shorter meeting schedules
More training and better communication tools
Explanation:
Mia says, ‘Clinicians suggest more training and better communication tools.’
4.
What can be inferred about the task force’s priorities?
They care only about lowering expenses
They are trying to balance several goals at the same time
They have already finished the redesign
They are mainly focused on expanding the building
Explanation:
The conversation mentions improving care, staff workflow, reducing costs, shortening waiting times, and keeping quality, which shows they are balancing multiple goals.
5.
What will Paul and Mia most likely do next?
Meet again next week and share updates
Ask patient representatives to leave the meeting
End the project immediately
Start the redesign without any further review
Explanation:
Paul says, ‘Let’s meet again next week with updates,’ so the next step is to meet again and report progress.
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