Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Cập Nhật CRM Sau Các Cuộc Gọi Khách Hàng – Easy Level
Th11 3, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
‹
1
2
3
4
5
›
1.
What does Mia remind William to add to the CRM?
The meeting location
The invoice amount
The client’s phone number
The probability
Explanation:
Mia says, ‘Remember to add the probability too.’
2.
What probability does William say he will set?
50 percent
80 percent
70 percent
60 percent
Explanation:
William says, ‘Yes, I will set it to 70 percent.’
3.
What are William and Mia mainly discussing?
How to train a new employee
How to update the CRM after a customer call
How to write a sales proposal
How to schedule a new client meeting
Explanation:
The conversation centers on updating the CRM after William’s call, including next steps, probability, and notes.
4.
What can be inferred about Mia’s attitude toward CRM updates?
She prefers not to include notes
She only wants updates at the end of the week
She believes they should be done right away
She thinks they are unnecessary after calls
Explanation:
Mia says, ‘Always update CRM right after calls,’ which shows she believes updates should be done immediately.
5.
Why does Mia say notes help?
They help remember important details
They help close sales immediately
They replace the need for CRM updates
They make the call shorter
Explanation:
Mia says, ‘Notes help us remember important details.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Giải Thích Kế Hoạch Điều Trị – Easy Level
Tiếp theo:
Listening Quiz: Quyết Định Rà Soát Hạn Mức Tín Dụng – Medium Level
→